Charles F Constantine

                 

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HARDWARE / SOFTWARE / TECHNICAL SKILLS:

Help Desk and Network Administrator technical skills involving hardware, software, and printers.  Create profiles, assign user rights, manage back-up processes, clone new machines, and perform software updates.  Experienced on Microsoft, Novell, Unix, DCL and Linux Networks; proficient in all network protocols, with the use of hubs, switches, routers, gateways and firewalls. Design, build and configure Ethernet LAN.  Remote Support; Application development, maintenance and support.

 

PROFESSIONAL SKILLS:

PC Technical:  System design, build and repair; software installations, clones, patches and upgrades

Network Administration: Active Directory & Novell Directory Services; Microsoft, Novell, Unix, OpenVMS and Linux network operating systems.  Hardware configuration, maintenance, troubleshooting and repairs.  Security and user account management. Server assembly, build and configure, apply patches, software and hardware upgrades. TCP/IP, IPX/SPX, DNS, WINS, DHCP.

PC Repair:  Diagnostics; Reconfigure; systems, software and network troubleshooting experience

Document Preparation:  Contracted and Sub-Contracted with Federal and State Governments, prepared proposals, submittals, specifications, and published a desktop newsletter and schedule for 100+ users.

Spreadsheet Management:  Tracking of productivity, job performance, time management, comparison pricing of materials, and charting and graphing to illustrate the results.

Database Management:  Tables to query for accounts receivable, mailing labels, import spreadsheets, import and migration of data from other applications, developed a large multi platform online Horticultural database for use with estimating and design software. MS Access, Excel, Dbase.

Bookkeeping: Payroll and tax information, helped several small businesses install, manage and support bookkeeping programs, i.e. Quicken, One-Write Plus, Peachtree and Quick Books

Internet:  Experienced with Web design, E-Mail, FTP, HTTP, Telnet, Netscape Navigator, and Internet Explorer, Web research and locating of resources on the Internet with search engines, MS Frontpage, Dreamweaver, HTML

Presentations:  Using MS PowerPoint, FrontPage, Word and other desktop and Web Publishers

 

EDUCATION:

DCI Career Institute, Beaver Falls , PA                                                                               

Advanced Microcomputer and LAN Support Specialist – Diploma 4/2002

Related Courses:  DOS/Microcomputers, Local Area Network Technologies, Network Administration, Advanced Network Administration, Network Installation and Configuration, Advanced Networking Technologies, Windows 9x, NT, 2000 and XP in a Network Environment; Network Service and Support, Applications in a Network Environment and Network Administration – Microsoft, Unix, DCL, Linux and Novell Netware

 

Computer Applications Specialist Program (CASP), - Diploma 1/2001

Related Courses:  Microsoft Office 97/2000, LAN, Networking, PC Repair, Accounting, Business Math and Business English, Operating Systems from MS DOS to Windows XP.

Honors:  President’s List / Student of the Month

 

RELATED QUALIFICATIONS:

GSA/DOD contracts and proposals, Novell Netware, Microsoft Office (including Excel, Access, Word, PowerPoint), Lotus, WordPerfect, DOS, Windows, HTML, Internet, Project Management Software Development, Production & Project Management: Design-Install-Maintain in large and small scale projects, Customer Service, speak fluent German / some Spanish.

 

EXPERIENCE:

Heritage Valley Health Systems, Beaver/Sewickley, PA - Help Desk Specialist    12/01 – Present 

Mailing Services of Pittsburgh , Cranberry Twp , PA Desktop Support      10/00 – 02/01

Home Depot, Chippewa Township , PA - Sales Associate                             7/00 -  Present

Ultima Landscape Design, Rockville, MD - Owner/Operator                             3/88 -  7/00

 
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Last modified: June 25, 2010